At NK TRACKAZON LLC, we strive to ensure that our customers are fully satisfied with their purchases. If you are not satisfied with your purchase, our Refund Policy outlines the conditions and processes for obtaining a refund.

1. Eligibility for Refunds

Refunds are only available under the following circumstances:

  • The product or service was not delivered as promised.
  • The product received is defective, damaged, or incorrect.
  • Services provided did not meet the agreed-upon terms.

To be eligible for a refund:

  • You must contact us within [Insert timeframe, e.g., 14 days] of receiving the product or service.
  • The item must be unused, in its original condition, and in the original packaging (if applicable).

2. Non-Refundable Items

The following items and services are not eligible for refunds:

  • Digital products that have been downloaded or accessed.
  • Personalized or customized items.
  • Services that have already been fully rendered.

3. Refund Process

Step 1: Submit a Refund Request
To initiate a refund, please contact our support team at info@nktrackazon.store with the following information:

  • Order number
  • Proof of purchase
  • Reason for the refund request
  • Any relevant photos or documentation (for damaged or defective items)

Step 2: Review and Approval
Our team will review your request within [Insert timeframe, e.g., 3-5 business days] and notify you of the outcome. If approved, we will process the refund to your original payment method.

Step 3: Refund Timeline
Depending on your payment provider, refunds may take [Insert timeframe, e.g., 5-10 business days] to appear in your account.

4. Exchanges

In cases where a product is defective, damaged, or incorrect, you may request an exchange instead of a refund. To request an exchange, follow the same steps outlined in the Refund Process.

5. Cancellations

You may cancel your order before it is processed or shipped. If the order has already been shipped, the cancellation will be treated as a return, and you may be responsible for return shipping costs.

6. Shipping Costs

Refunds do not include any shipping costs paid at the time of purchase. If you are returning an item, you will be responsible for covering the return shipping costs unless the item was defective or incorrect.

7. Contact Us

If you have any questions or concerns about this Refund Policy, please contact us:

Company Name: NK TRACKAZON LLC
Address: 5900 BALCONES DR STE 4284, AUSTIN, TX 78731
Email: info@nktrackazon.store

Thank you for shopping with NK TRACKAZON LLC. We appreciate your business and are committed to ensuring your satisfaction.